Our Expertise

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Back-office

Back-office

Enhance work efficiency and productivity by optimizing work processes and implementing automation solutions.

Primary Services

transcosmos Korea is at the forefront of offering various innovative digital services.

  • Order Processing and Fulfillment Services

    transcosmos Korea specializes in optimizing order processing, fulfillment, and inventory management through advanced automation services, supporting businesses to streamline their logistics, sales, order processing, dispatching, inventory management, and cost reductions.

    01 Client request and contractualization(Discussing with clients and signing contracts) 02 Product Receipt(Receiving products developed or manufactured by the client) 03 Storage(Storing products in a professional storage system warehouse) 04 Order Instruction(Compiling and transmitting order information) 05 Packing(Quick and appropriate product packing by professional packaging specialists) 06 Shipping and Notifying Results(Tracking shipments via a computerized system) 07 Inventory Management(Managing and monitoring inventory and preventing product defects) 01 Client request and contractualization(Discussing with clients and signing contracts) 02 Product Receipt(Receiving products developed or manufactured by the client) 03 Storage(Storing products in a professional storage system warehouse) 04 Order Instruction(Compiling and transmitting order information) 05 Packing(Quick and appropriate product packing by professional packaging specialists) 06 Shipping and Notifying Results(Tracking shipments via a computerized system) 07 Inventory Management(Managing and monitoring inventory and preventing product defects)
  • Content Monitoring Services

    In the era of live commerce, transcosmos Korea enhances business focus by taking on non-core tasks for clients operating in the expanding market of video platforms and e-commerce. We provide meticulous pre- and post-monitoring of various content types, such as social media videos, product information, online bulletin boards, product reviews, and advertisements, ensuring their appropriateness and integrity. Furthermore, we offer preventative measures against fraudulent transactions and document verification through systems such as Anti-money Laundering (AML) and the Fraud Detection System (FDS).

    01 Automated Online Monitoring(1-1 Preemptive monitoring on Social Media video contents 1-2 Tracking & Management DB) 02 Post Inspection and Classification(2-1 Post Information 2-2 Illegal Contents DB) 03 Operation and Management of Illegal Post Inspection Services(3-1 Verifying, tracking and managing illegal contents 3-2 Preparing response plans and conducting post-monitoring.) 01 Automated Online Monitoring(1-1 Preemptive monitoring on Social Media video contents 1-2 Tracking & Management DB) 02 Post Inspection and Classification(2-1 Post Information 2-2 Illegal Contents DB) 03 Operation and Management of Illegal Post Inspection Services(3-1 Verifying, tracking and managing illegal contents 3-2 Preparing response plans and conducting post-monitoring.)
  • SW TESTING

    transcosmos Korea provides certified TCK full-time professional testers as QA dispatch service and large-scale UX verification service to achieve the software quality goal of the customer.

    01 온라인 자동 모니터링(1-1 SNS 동영상 콘텐츠 사전 모니터링 1-2 추적·관리 DB) 02 게시물 정보 검수 분류(2-1 게시물 정보 2-2 불법 콘텐츠 DB) 03 불법 게시물 검수 운영·관리(3-1 추적·관리 불법 콘텐츠 확인 3-2 대응 방안 준비 및 사후 모니터링) 01 온라인 자동 모니터링(1-1 SNS 동영상 콘텐츠 사전 모니터링 1-2 추적·관리 DB) 02 게시물 정보 검수 분류(2-1 게시물 정보 2-2 불법 콘텐츠 DB) 03 불법 게시물 검수 운영·관리(3-1 추적·관리 불법 콘텐츠 확인 3-2 대응 방안 준비 및 사후 모니터링)
  • Security Monitoring and Management

    transcosmos Korea offers comprehensive and systematic facility management services, including establishing and supporting the operational workforce supply system for round-the-clock security, access control, and facility security, as well as providing customized on-site training for field agents.

    1. Data Collection
    2. Monitoring and Analysis
    3. Response/Measures
    4. Reporting
    1. Security Equipment, Network, System
    2. Infringement analysis for ESM alerts(Security equipment log analysis, / Web logs & web firewall logs analysis, / Hacking pattern analysis)
    3. Blocking IP used for intrusion, Failure registration, Event registration, Response instructions
    4. Reporting/History Management(Intrusion incident handling results, Failure resolution results, System information)
    5. Incident response results
    6. Notification to related departments
    1. transcosmos Korea
    2. Monitoring Agents(A vulnerability list, Security technology documents, Website tampering monitoring, Report on the latest security trends, Detailed analysis)
    3. Security Officer(Response instructions, Identifying and preparing response measures)
    4. Incident response results
    5. Notification to related departments
  • Office Outsourcing Services

    We assist corporations and organizations in boosting their operational efficiency by offering outsourced office services across a range of administrative functions, including HR, general affairs, accounting, document creation, and translation.

    01 Preparation Stage(Diagnosis of current management status) 02 Objective Setting(Specifying the objective targets, Defining the type, range, and standards of outsourcing) 03 Cost Evaluation(Development of improvement objectives based on the analysis of performance benchmarks and cost factors) 04 Contractual Discussion(Anticipation of potential obstacles, scenario formulation, and subsequent contractual agreements) 05 Launch of an Outsourcing Service(Transferring tasks and establishing communication channels) 06 Operational Management(Establishment of performance monitoring systems and evaluative frameworks) 01 Preparation Stage(Diagnosis of current management status) 02 Objective Setting(Specifying the objective targets, Defining the type, range, and standards of outsourcing) 03 Cost Evaluation(Development of improvement objectives based on the analysis of performance benchmarks and cost factors) 04 Contractual Discussion(Anticipation of potential obstacles, scenario formulation, and subsequent contractual agreements) 05 Launch of an Outsourcing Service(Transferring tasks and establishing communication channels) 06 Operational Management(Establishment of performance monitoring systems and evaluative frameworks)
  • Fulfillment and Warehousing Services

    transcosmos Korea provides logistics operation services to clients seeking optimization of management practices, on-site personnel management, and efficient operations. We offer outsourced logistics services, such as fulfillment and returns, with enhanced quality through consignments to professional logistics companies.

    01 Receiving products(Shipping products to logistics hubs) 02 Product Inspection(Real-time receipt verification, Management by expiration date) 03 Inventory Management(Real-time receipt verification, Management by expiration date) 04 Packaging(Flawless and safe packaging) 05 Shipment(Courier, Vehicle, Express Services) 06 Product Delivery and Returns(Customer Support, Return Collection) 07 Real-time Fulfillment Status(Tracking inventory status, cost factors, etc.) 01 Receiving products(Shipping products to logistics hubs) 02 Product Inspection(Real-time receipt verification, Management by expiration date) 03 Inventory Management(Real-time receipt verification, Management by expiration date) 04 Packaging(Flawless and safe packaging) 05 Shipment(Courier, Vehicle, Express Services) 06 Product Delivery and Returns(Customer Support, Return Collection) 07 Real-time Fulfillment Status(Tracking inventory status, cost factors, etc.)
  • Real Estate Verification Services

    To prevent consumer harm from fraudulent real estate advertisements, transcosmos Korea verifies the authenticity and transaction feasibility of property listings, contributing to the creation of a safe real estate market.

  • Headhunting Services for Back-office Positions

    transcosmos Korea streamlines HR operations by conducting all aspects of recruitment, from job posting to talent scouting and interviews, catering to clients seeking efficiency in recruitment processes or cost reduction and those desiring a diversified talent pool.

Distinct Features

transcosmos Korea holds extensive industry expertise as well as cutting-edge technical capabilities.

  • Implementation of Automation Systems

    By implementing automation systems in
    business procedures, we help our clients
    save time while maintaining the
    accuracy and integrity of the work
    process.

  • Efficient Work Management

    We help our clients raise employee
    satisfaction on repetitive and routine
    tasks and create an environment in
    which their employees can better focus
    on developing their job skills.

  • Customer Complaint Reduction

    By refining the workflow to eliminate
    unnecessary procedures, we elevate
    customer satisfaction and effectively
    prevent customer complaints.